The Giggle Garden is committed to respecting your privacy and protecting your personal information. This policy outlines how we collect, use, and protect your personal data in compliance with Australian Privacy Principles (APPs) under the Privacy Act 1988.

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1. Collection of Personal Information
We collect personal information from you when you interact with us, including:

When you make a purchase
When you sign up for our newsletter or waitlist
When you contact us for customer service or media enquiries
The types of personal information we collect may include your name, email address, postal address, phone number, and payment details.

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2. Use of Personal Information
We use your personal information to:

Process orders and deliver products
Communicate with you about your order or enquiries
Send updates, marketing communications, or newsletters (with your consent)
Improve our services and customer experience
We will not share, sell, or distribute your personal information without your consent, except where required by law.

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3. Disclosure of Personal Information
We may share your personal information with:

Service providers who assist us in operating our business, such as payment processors, delivery services, and email marketing platforms
Legal authorities or entities as required by law
We ensure that any third-party service providers we work with comply with privacy obligations that are consistent with this Privacy Policy.

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4. Security of Personal Information
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Your information is stored securely in our systems, and we use encryption technologies to protect payment details.

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5. Access to Personal Information
You have the right to access and update your personal information at any time. If you would like to view, correct, or update the information we hold about you, please contact us at hello@thegigglegarden.com.au

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6. Marketing Communications
With your consent, we may use your personal information to send you marketing communications about new products, offers, and news from The Giggle Garden. You may opt out of receiving these communications at any time by clicking "unsubscribe" in our emails or by contacting us directly.

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7. Cookies and Website Data
Our website may use cookies to enhance your browsing experience and provide personalised content. Cookies help us understand how you use our website and allow us to improve your experience. You can adjust your browser settings to refuse cookies if you prefer.

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8. Complaints and Disputes
If you have any concerns or complaints regarding how we handle your personal information, please contact us at hello@thegigglegarden.com.au

We take privacy complaints seriously and will respond promptly. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC) for further assistance.

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9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.

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Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at: The Giggle Garden - hello@thegigglegarden.com.au